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Form tabs
Use this form to set up the connection between the FirstClass server and a FirstClass service (such as Internet Services or Voice Services).


Directory button
Opens the gateway's Directory Information form. Use this form to set the gateway password and add other Directory information.
Permissions button
Opens the Permissions form. Use this form to set the gateway permissions that will control access to this gateway.
Schedule on Close button
Forces a connection when you close this form. Use this in conjunction with the Manual Sync button on the Multisite tab.




Main tab
Use this tab to specify general information about your account and Directory synchronization.


Service name
The name of your account (normally "Internet" or "Voice").
Service account number
We recommend that you accept the default (1000000000 (1 billion) for Internet Services or 9000000000 (9 billion) for Voice Services). This is the user ID.
Exclude this service
Information about this service is not included in Directory synchronization. This can be used to restrict access to the service by other sites.
Routing cost
The cost of sending a message through this service.
For Internet Services specify a cost if you have more than one Internet account (for example, you have several servers gatewayed together and two or more are running Internet Services).
When the cost of a route that includes this service is determined, this value is added to the cost of other gateways or services on the route. Messages are sent through the route with the lowest cost. "Standard" is 50, the default cost.
Maximum inbound message body size
The maximum size of an inbound message body allowed by this service. This is applicable to Internet Services only as voice messages are received as attachments.
Default is 1MB.



Scheduling tab
For Internet Services, use this tab to schedule connections to your Internet Service Provider (ISP).
Do not schedule this service to run during an audit.
For Voice Services, use this tab to schedule connections between your Voice Services machine and your FirstClass server.
To see what you currently have scheduled, click View Schedule. The current week's connection times are listed, starting with Sunday. This will only work after you have saved your settings.



Scheduling - Time A/Time B tabs
Use these tabs to schedule timed gateway connections. By using both tabs, you can schedule different connection frequencies at different times. For example, you could use Time A to connect every 30 minutes on weekdays and Time B to connect every 6 hours on weekends.


When to connect
The days you want this schedule to make the gateway connect.
Do not use this schedule
If you select this option, this schedule will not be used.
If you choose this option on both Time A and Time B tabs, this gateway will not use either schedule. You would turn off all timed scheduling so your server will never initiate gateway connections. This would only be done if you only want to connect manually or on demand.
Connect on these days
If selected, specify the first and last day of the period you want to connect, then fill in the information in the section "If connecting weekly or daily". To connect on:
consecutive days
choose the first day you want to connect at "First day to connect", and the last day you want to connect at "Last day to connect"
the same day each week
choose the same day at both "First day to connect" and "Last day to connect", or choose "--" at "Last day to connect"
nonconsecutive days
choose one day at both "First day to connect" and "Last day to connect", and the other day on another time scheduling tab.
Connect daily
If you choose this option:
•       choose "Do not use this schedule" on the other time scheduling tab
•       fill in the information in the section "If connecting weekly or daily".
If connecting weekly or daily
Specify the time you want the gateway to start connecting at "Start at". Specify the time you want the gateway to stop connecting at "Stop at".
Specify the number of times the gateway will try to connect during the specified time period at "Repeat". For example, if you set "Start at" to 4:00 am, "Stop at" to 5:00 am, and specify 10 as the number of times to connect, connections are spaced evenly during this time period, and the gateway will try to connect every six minutes. You can also choose a preset value such as "every 15 minutes".



Scheduling - Demand tab
Use this tab to specify thresholds for the number of private messages queued for delivery to the remote server. Once these thresholds are reached, the gateway connects automatically.


Urgent messages
The number of urgent messages that must be in the gateway queue before forcing a connection.
All messages
The number of messages (including urgent messages) that must be in the gateway queue before forcing a connection. For example, if you specified 5 at "Urgent messages" and 10 at "All messages", a total of 4 urgent messages and 6 nonurgent messages would force a connection.
If the gateway uses an expensive connection, such as a long distance phone call, you may want to turn on demand scheduling only for urgent messages, and use Group Privileges to restrict the "Make urgent" privilege to certain users.
If you specify zero at both "Urgent messages" and "All messages", this gateway will not connect on a demand basis.
Import when user logs in
If there are queued messages when the user logs in and this is selected, the service will connect and the messages will be delivered.



Directory tab
Use this tab to specify which groups can use this service. This is primarily used in multitenant environments.